Medical Reception/Receptionist Certificate (Plan 21ME)
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Award Type
Certificate
Catalog Description
This certificate prepares students to work in the front office of a medical or dental office. Students in the program will learn how to schedule appointments, protect confidentiality of patient information, use proper telephone etiquette, and understand the concepts of healthcare law and ethics. Students should be proficient with computers and Microsoft Office software.
Once the program has been completed, students should be able to:
Demonstrate the knowledge and skills required for entry-level employment as a medical receptionist
Demonstrate ethical and professional conduct consistent with medico-legal standards in the healthcare setting
Use appropriate medical terminology in oral and written communication within the healthcare setting
Total Hours for Completion
7