Skip to main content

Business, Hospitality, and Information Technology - 22CI - Desktop Support Technician

Program Overview

Catalog Description

This certificate prepares students for desktop support and customer support jobs. It prepares the student for the A+ Certification (PC- Technician) test and the Microsoft Desktop Support Technician Certification tests. These two certifications are useful in obtaining an entry- level job in the Information Technology field.

Program Title

Desktop Support Technician

Plan Code

Business, Hospitality, and Information Technology - 22CI

Award Type

Certificate

Free Form Requisites

First Semester

3 Credits

CoURSE

Title

Hours

CIT139

CCNAI: Introduction to Networks

3

Second Semester

3 Credits

CoURSE

Title

Hours

CIT159

CCNAII: Switching, Routing and Wireless Essentials

3

Third Semester

3 Credits

CoURSE

Title

Hours

CIT218

CCNAIII: Enterprise Networking, Security and Automation

3

Total Hours for Certificate

9