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Program Overview

CIT

Help Desk Certificate

Business and Social Sciences Division, Room T302, (847) 543-2047

https://www.clcillinois.edu/programs/bssdv/computer-information-technology
Degree: Certificate
Plan 22DH

Help Desk Technician certificate will prepare a student to troubleshoot and understand a wide variety of issues ranging from networking and operating systems to mobile devices and security. On completion of this certificate, students can become CompTia A+ certified. The industry certification is needed for entry-level information technology positions for endpoint management & critical technical support roles.

Recommended Plan of Study

First Semester

6 Credits

CoURSE

Title

Hours

course

Operating Systems for A+ Cert

3

course

PC Hardware Fundamentals

3

Total Hours for Certificate

6

For more information on recommended courses or program specific advising contact your Academic Success Advisor or the Business and Social Sciences Division at (847) 543-2047.