Help Desk Certificate
Business and Social Sciences Division, Room T302, (847) 543-2047
Help Desk Technician certificate will prepare a student to troubleshoot and understand a wide variety of issues ranging from networking and operating systems to mobile devices and security. On completion of this certificate, students can become CompTia A+ certified. The industry certification is needed for entry-level information technology positions for endpoint management & critical technical support roles.
Recommended Plan of Study
Operating Systems for A+ Cert
PC Hardware Fundamentals
Total Hours for Certificate
For more information on recommended courses or program specific advising contact your Academic Success Advisor or the Business and Social Sciences Division at (847) 543-2047.