Program Overview

CIT

Desktop Support Technician Certificate


Business and Social Sciences Division, Room T302, (847) 543-2047

www.clcillinois.edu/programs/cit
Degree: Certificate
Plan 22CI

This certificate prepares students for desktop support and customer support jobs. It prepares the student for the A+ Certification (PC- Technician) test and the Microsoft Desktop Support Technician Certification tests. These two certifications are useful in obtaining an entry- level job in the Information Technology field.


Recommended Plan of Study

First Semester

12 Credits

CoURSE

Title

Hours

course

Operating Systems for A+ Certification

3

course

Windows Operating System

3

course

Configuring and Supporting Windows Devices

3

course

PC Hardware Fundamentals

3

Total Hours for Certificate

12

For more information on recommended courses or program specific advising contact your Academic Success Advisor or the Business and Social Sciences Division at (847) 543-2047.