Program Overview

CIT

Desktop Support Technician Certificate

Business and Social Sciences Division, Room T302, (847) 543-2047

https://www.clcillinois.edu/programs/bssdv/computer-information-technology
Degree: Certificate
Plan 22CI

This certificate prepares students for desktop support and customer support jobs. It prepares the student for the A+ Certification (PC- Technician) test and the Microsoft 365 Certified: Endpoint Administrator Associate tests. These two certifications are useful in obtaining an entry- level job in the Information Technology field.

Recommended Plan of Study

CoURSE	Title	Hours
First Semester		12 Credits
course	Operating Systems for A+ Certification	3
course	Windows Operating System	3
course	Configuring and Supporting Windows Devices	3
course	PC Hardware Fundamentals	3
Total Hours for Certificate		12

For more information on recommended courses or program specific advising contact your Academic Success Advisor or the Business and Social Sciences Division at (847) 543-2047.